Contact Us Holstein Office

Holstein Office

E-Mail Communication
Customers have the ability to communicate to Heritage Bank employees through e-mail over the Internet; however, e-mail sent through the Internet is not secure. Thus, do not use e-mail to send us confidential information such as credit card numbers, Personal Identification Numbers (PINs), passwords or other sensitive information. When communication to the bank contains confidences and secrets of customers or time-sensitive instructions, customers should consider more secure or time-sensitive means of communication. Heritage Bank does not solicit confidential information through emails and will not give out confidential information if received.

Staff Directory

Administration
Duane Pearson - VP/Branch Manager DuanePearson@heritageiowa.com

Loans
Allen Fitch - VP/Loan Officer AllenFitch@heritageiowa.com
Rita Frahm - VP/Loan Officer RitaFrahm@heritageiowa.com
Monica Wellendorf - Loan Clerk MonicaWellendorf@heritageiowa.com

Customer Service and Tellers
Lois Todd - VP/CSR/Internal Loan Auditor LoisTodd@heritageiowa.com
Audrey Flogstad - Head Teller AudreyFlogstad@heritageiowa.com
Rita O'Neill - Drive-Up Teller RitaO'Neill@heritageiowa.com
Dorothy Carstens - AVP/CSR/Board Secretary DotCarstens@heritageiowa.com
Pam Kay - Part-time Teller PamKay@heritageiowa.com

Bookkeeping
Jayne Perrett - VP/Cashier JaynePerrett@heritageiowa.com
Pam Lukins - Bookkeeper PamLukins@heritageiowa.com